Contact Us & Grievance Redressal
academy.ecoex.market
General Support
For questions about registration, payment, session access, recordings, or certificates, reach us at:
- Email: support@ecoex.market
Registered Entity
Karma Ecotech Limited, operating EcoEx Academy.
Grievance Officer
In accordance with applicable Indian IT and consumer protection regulations, grievances regarding the Platform may be addressed to our Grievance Officer at support@ecoex.market . We aim to acknowledge and resolve grievances promptly.
Payment-Related Issues
For payment confirmation delays, failed payments, or duplicate charges, please include your UPI transaction ID (UTR) and registered email or mobile number when you contact us — this lets us verify and resolve the issue faster. See our Payment Policy for details.